Frequently Asked Questions
Everything you need to know about PetWorld's curated pet fashion collections.
How do I ensure I choose the right size for my pet?
We provide a detailed size guide on every product page. Please measure your pet's chest girth and neck circumference, and if your pet is between sizes, we recommend choosing the larger size for maximum comfort.
What is your return policy for pet apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, garments must be free of pet hair and dander to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your pet's new outfit for a specific event.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, luxury items with sequins or delicate lace should be hand-washed. Please check the care label on each garment.
Do you offer international shipping?
Yes, PetWorld ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.